“InsideSales.com is exactly what we were looking for... allowing us to dramatically increase the number of leads a single representative can effectively manage.”
Mark Pardy
Market Analyst
Dun & Bradstreet
Canada
Market Analyst
Dun & Bradstreet
Canada
“Each rep is making between 200 and 300 calls per day and they can leave a voicemail or email with the click of a single button.”
Don Pinansky
eBenefits Direct
eBenefits Direct
Advanced Call Center Software
Harness the power of an inbound call center mixed with the capabiilities of the industry's leading outbound dialer. Manage your inbound toll-free and other calls with our advanced call center software, while driving sales forward with our revolutionary "Predictive 2.0" PowerDialer. No one else has the same suite of applications in one complete package.
Features include:
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Immediate ResponseNever let fresh leads grow stale. Contact leads generated from your Web form or lead provider within seconds of the lead's arrival.
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Outbound PowerDialerOur "Predictive 2.0" PowerDialer dynamically pulls in leads and distributes them to your reps at the best possible times to contact and quality. Leave prerecorded voicemails, and more. Outperforms standard predictive dialers by 67%.
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Inbound/Outbound Call BlendingAgents can handle both inbound and outbound calls from the same interface.
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ACD and IVR Call RoutingHave the system route inbound calls to the right agents automatically.
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CTI Screen PopAgents are notified of incoming calls through a CTI screen pop, showing existing customer account data.
Start a fully functional free trial now and see our software in action.
