“InsideSales.com is exactly what we were looking for... allowing us to dramatically increase the number of leads a single representative can effectively manage.”

Mark Pardy
Market Analyst
Dun & Bradstreet
Canada

Dun & Bradstreet
Quality Assurance Engineer Opening
InsideSales.com:
We are an award-winning provider of hosted automation tools for companies who primarily use the telephone and Web to qualify sales leads, and close deals. InsideSales.com has been leading the pack in the lead management industry since 2003, and we have no plans of relinquishing our position. That’s where you come in.

New Recruits:
We’re sending a call out to all up-and-coming Quality Assurance Engineers who have a desire to work with award-winning and industry innovative software. Our technologies are a mash-up of web and telephony tools which offer a rewarding opportunity to push yourself to higher levels, and to be on the ground level of a new technological revolution.

Primary responsibilities include:
• Ability to test different aspects of the software and find problems / bugs / annoyances, etc.
• Requires good communication skills to describe problems that are found
• Good time management skills

Qualifications:
• Very high proficiency in standard office computer applications, especially MS Office.
• Ability to effectively communicate detailed technical information to clients, support, and development teams, and work with project management to maintain system stability and performance.

Nice to Have:
• Basic knowledge of HTML or other Web programming languages a full size plus.
• 2+ years experience in software technical support, or equivalent general computing and information systems skills. Tech certifications (A+, MCSE, etc.) may be considered, but are not required.
• Basic to working knowledge of typical sales processes, metrics, and sales management techniques.