CRM Feature Comparison

= extra. = included
Feature	insidesales.com™	Salesforce	Salesnet Standard	Sales Logix	Siebel
Inside Sales Automation
Power Dialer	integrated	3rd Party			integrated
Predictive Dialer	integrated	3rd Party			integrated
Inbound ACD	integrated	3rd Party			integrated
Fax Integration	integrated				integrated
Voice Messaging	integrated				integrated


Sales Force Automation
Contact Mgmt.
Account Mgmt.
Deal Mgmt.
Team Selling
Activity Mgmt.
Territory Mgmt.
Pipeline Mgmt.
Forecasting
Update Reminders			?
Product and Services Catalog			?
Sales Process Mgmt.

Marketing Automation
Campaign Mgmt.
Lead Mgmt.
Email Marketing and Tracking
Individual HTML Emails
HTML Email Templates
Online Lead Capture
Auto-Response Emails

Customer Support
Case Mgmt.
Knowledge Mgmt.
Case Queues and Auto-Assignment
Customer Segmentation
Online Case Capture
Auto-Response Emails

Document Mgmt.
Document Library
Notes and Attachments

Analytics
50+ standard report
Dashboards
Custom reports

Desktop & Mobile Solutions
Outlook Sync
Sync with Palm

Customization
Custom Fields by Division
Rename Standard Tabs
Custom User Types
Multi-Departmental Customization

Integration
Import/Export Utilities
Connectors to Great Plains and QuickBooks
Web Services API

Security Controls
Record-Level Security
Audit Trail
User Policies and Access Rights

InsideSales.com™ is the only provider of on-demand lead management CRM solutions with built in dialers and telephony integration specifically designed for responding quickly and consistently to every lead you receive. We call it Lead Response Management. We make selling through the web and over the phone easy. We tie directly to forms on your website that import your leads directly into the CRM, then we route the lead and check to see if reps are standing by. We then trigger callbacks to your leads in seconds with our power dialer; dramatically increasing the number of contacted and qualified leads you receive. We then help you manage prospects, work deals, and manage customers all out of one system. Our reporting lets you truly analyze from your lead sources all the way to dollars in the house. And with our unique 'pay for what you need' fee structure you never need to make large capital investments for enterprise class systems. You can purchase a user seat, outbound dialer seat and inbound agent seat on a per-agent basis paying only for what you need at one low rate. Sign up for a free trial, start dialing and see how it can increase your sales in 10 days or less.

InsideSales.com's 800# That Calls You
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