InsideSales.com  

CRM Feature Comparison

= extra.    = included
Feature insidesales.com™ Salesforce Salesnet Standard Sales Logix Siebel
Inside Sales Automation          
Power Dialer integrated 3rd Party integrated
Predictive Dialer integrated 3rd Party integrated
Inbound ACD integrated 3rd Party integrated
Fax Integration integrated integrated
Voice Messaging integrated integrated
           
           
Sales Force Automation          
Contact Mgmt.
Account Mgmt.
Deal Mgmt.
Team Selling      
Activity Mgmt.
Territory Mgmt.      
Pipeline Mgmt.
Forecasting
Update Reminders   ?    
Product and Services Catalog   ?    
Sales Process Mgmt.      
           
Marketing Automation          
Campaign Mgmt.        
Lead Mgmt.
Email Marketing and Tracking      
Individual HTML Emails      
HTML Email Templates      
Online Lead Capture      
Auto-Response Emails      
           
Customer Support          
Case Mgmt.
Knowledge Mgmt.
Case Queues and Auto-Assignment        
Customer Segmentation      
Online Case Capture        
Auto-Response Emails        
           
Document Mgmt.          
Document Library      
Notes and Attachments      
           
Analytics          
50+ standard report      
Dashboards      
Custom reports      
           
Desktop & Mobile Solutions          
Outlook Sync      
Sync with Palm      
           
Customization          
Custom Fields by Division        
Rename Standard Tabs        
Custom User Types        
Multi-Departmental Customization        
           
Integration          
Import/Export Utilities      
Connectors to Great Plains and QuickBooks      
Web Services API      
           
Security Controls          
Record-Level Security        
Audit Trail        
User Policies and Access Rights        
 
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InsideSales.com, Inc.
UVEF Top 25 Under 5 Steve Award Finalist 2008 BBB Reliability Seal Internet Telephony Product of the Year 2007 CRM Reviews Lead Management Suite Product of the Year 2007 Unified Communications 2007 Product of the Year BBB Accredited Business
InsideSales.com™ is the only provider of on-demand lead management CRM solutions with built in dialers and telephony integration specifically designed for responding quickly and consistently to every lead you receive. We call it Lead Response Management. We make selling through the web and over the phone easy. We tie directly to forms on your website that import your leads directly into the CRM, then we route the lead and check to see if reps are standing by. We then trigger callbacks to your leads in seconds with our power dialer; dramatically increasing the number of contacted and qualified leads you receive. We then help you manage prospects, work deals, and manage customers all out of one system. Our reporting lets you truly analyze from your lead sources all the way to dollars in the house. And with our unique 'pay for what you need' fee structure you never need to make large capital investments for enterprise class systems. You can purchase a user seat, outbound dialer seat and inbound agent seat on a per-agent basis paying only for what you need at one low rate. Sign up for a free trial, start dialing and see how it can increase your sales in 10 days or less.
Use of the InsideSales.com service and this Web site constitutes acceptance of our Terms of Use and Privacy Policy. © 2004-2008 InsideSales.com, Inc., all rights reserved. U.S. Patent Pending.

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