“InsideSales.com is exactly what we were looking for... allowing us to dramatically increase the number of leads a single representative can effectively manage.”

Mark Pardy
Market Analyst
Dun & Bradstreet
Canada

Dun & Bradstreet
Offline CRM Feature Comparison
Compare to Goldmine, Microsoft, and ACT
= included (additional charges may apply)
Feature InsideSales.com Goldmine 6.5 Microsoft
Outlook 2003		 ACT! 6.0
Inside Sales Automation        
Power Dialer
Predictive Dialer
Inbound ACD
Fax Integration
Voice Messaging
         
Online vs Offline        
No Database Synchronization Hassles
No IT Maintenance Required
Scalable to Any Number of Users
No Costs for Upgrades
         
Basic Features        
Contact Mgmt.
Lead Mgmt.
Deal Mgmt.
Schedule Mgmt.
Email Contacts
Outlook Integration, Standard
360° View of Every Company
         
Collaborative Tools        
Document Sharing
View Over 100 File Types
Version Control Tools
20 MB of Online Storage/User
Custom Fields,
Custom Look-and-Feel Capability,
         
Sales Force Automation        
Maps to Your Best Sales Practices
Powerful Workflow
Track Multiple Products per Opportunity
Advanced, Customizable Sales Process
Custom Fields
Custom Look-and-Feel Capability
Analyze Lead Source and Marketing Programs
Track and Analyze Lead Source/Information
Tracks Recurring and Non-Recurring Revenue
         
Forecast and Reporting        
Extensive Report Customization
Analyze Forecasts with Sort-able Lists
Forecast/Close an Opportunity Independently
Summarize/Analyze Closed Sales by Contact
Track Quotas
Graph Sales Performance Against Quotas
         
Integration        
Integration Tools Built on Web-Services