InsideSales.com is exactly what we were looking for... allowing us to dramatically increase the number of leads a single representative can effectively manage.
Mark Pardy
Market Analyst
Dun & Bradstreet
Canada
Market Analyst
Dun & Bradstreet
Canada
Each rep is making between 200 and 300 calls per day and they can leave a voicemail or email with the click of a single button.
Don Pinansky
eBenefits Direct
eBenefits Direct
Hosted Dialer Solutions
Hosted Dialer Software Built Specifically for Inside Sales Professionals
Dialer software for inside sales and lead generation departments, InsideSales.com enables tightly-coupled data management, tracking and analytics with your remote selling efforts. We deliver the most innovative on-demand technology integrated with proven systems and processes. InsideSales.com was the first on-demand CRM offering integrated telephony tools and is now the pioneer in Lead Response Management technologies.
InsideSales.com is an Appexchange partner for salesforce.com with the only native dialer applications embedded directly into the Salesforce CRM. We also offer lead management and lead nurturing software to provide more leverage for remote sales professionals.
InsideSales.com offers the following outbound dialing tools:
The InsideSales.com Power Dialer helps Appointment Setters and Prospectors make 350+ calls a day versus typical dials of 75-80 manually. Closers use the other 'Power Tool' technologies like voice messaging, single click email/fax, recorded calls to replace note-taking and proposal templates to help do 8 hours of work in 2 or 2.5 hours.
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Our Predictive 2.0 algorithm actually predicts WHEN to call and WHO to call to increase sales rather than merely predicting call time. It has proven more appropriate to respond to expensive web leads because it NEVER drops a call! Even the best predictive dialers churn through leads, abandoning 3% of calls, (with 10 attempts on average to make contact, that is 30% of your leads abandoning at least once!)
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Our patent-pending technology lets you respond in seconds, often hours or days ahead of your competition. Best practices show that leads should be responded to within 5 minutes. The odds of making contact at 5 minutes are 100x greater than waiting 30 minutes, and the odds of setting an appointment are 21x greater if called at 5 minutes versus 30 minutes.
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Record your own personalized message, then automatically dial and play it to your list of contacts. Once the call is received, your contact can press '1' on the phone keypad to connect back to you, press '2' to have an e-mail template sent, or press '9' to be removed from the list. This comes with the list management tools to be especially effective with customers, members and warm prospects.
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InsideSales.com Click-to-Call makes dialing easy. Every displayed phone number throughout the on-demand CRM has a link to call. Additionally, all of the telephony 'power tools' available from the click-to-call like call recording, voice messaging, etc.
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