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About Inside Sales

Covering topics such as lead management, technology innovation, organizational management and sales best practices, we hope to provide like-minded sales and marketing professionals with the most current news insights into the world of remote selling.

The Insider is sponsored by InsideSales.com, the innovative software company that combines telephony tools, demand generation, and lead response management.

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The best sales and marketing reports are simply those that answer the key questions of your business.

In my years at Franklin Quest (now FranklinCovey) I learned that there is an extremely high correlation between successful sales reps and those who excelled in competitive athletics.

Welcome to The Insider.

I’m Ken Krogue, President and co-founder of InsideSales.com.  Our customers and industry colleagues have asked us to post best practices, research, tips, and tricks for the inside sales industry for so long that we decided to pull the team together and start The Insider, the official blog of InsideSales.com.  We hope that The Insider will become a valuable source for key information for remote sales professionals.

We will post articles, essays, executive summaries, and actual tested scripts, and campaign strategies from our internal sales and lead gen teams as well as those of our customers to help everyone in the inside sales space to improve and do better.  You should see valuable new content almost daily on The Insider.

We will also be launching Insider Insights soon, an opt-in eNews service that will make you aware of any new research, best practices, tips and tricks and quickly summarize them, then guide you back to more in-depth information on The Insider, www.LeadResponseManagement.org, my personal blog at www.KenKrogue.com, and much more.  Watch for Insider Insights on our home page soon.

The best place to browse the research that has been done by InsideSales.com in partnership with Kellogg School of Management at Northwestern University, Sloan School of Management […]

In June we put our hands on JabberDog, the Files tab, and your credit card.

We added JabberDog calls to the Dialer Usage report for enhanced analysis of voice broadcast calls. Now you can see who the Dog called, how long he barked, and what the results of the said incident were.

Added a listen button in the Files tab on recorded calls. Have you ever wanted to hear yourself talk  but had to wait until the next day to do so? Well now the Listen button on recorded calls enables real time download of the file.  Have fun.

Auto recharge on dialer minutes set to 2 week average. We now calculate your company’s average usage over two weeks and charge the card that amount. This  helps prevent our clients from running out of minutes and helps us keep our costs down by recuing the number transactions we have to process. We are really trying to put our hands on your card less often.

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