Author Archives: Dave Elkington

About Dave Elkington

David Elkington started InsideSales.com in 2004 and has a rich background in technology, venture capital and corporate development. As CEO and Chairman, he continues to lead InsideSales.com to consecutive 50 to 100 percent annual growth rates since the company’s inception. Dave co-authored the groundbreaking Lead Response industry study in 2007 and has co-authored Harvard Business Review, Kellogg School of Management and many other academic and industry research articles. He is recognized both locally and nationally as a leader and entrepreneur in the cloud computing and remote selling market segments and has a background in computer science. Dave holds a BA degree in Philosophy from Brigham Young University with minors in Business, Japanese and Hebrew. Follow Dave's Google+ profile.

The Most Important Interview Question Never Asked

Interviewing people for a job is a difficult task.  There are dozens of different styles and approaches to performing interviews.  Some interviewers ask ‘skill’ questions; others ask ‘problems solving’ riddles.  Still, others look into background and weaknesses.  I don’t think that there is
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How SaaS Metrics can help you Drive Explosive Growth like Salesforce.com

Software as a Service (SaaS) is a relatively new but thriving industry.  This industry has been led by companies such as Salesforce.com, SuccessFactors and RightNow Technologies (the latter two recently acquired by SAP and Oracle, respectively).  Much of their success can be attributed to
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6 Key Questions to Identify if Inside Sales is the Best Model for You

Because of our position within the industry, we naturally see hundreds of both successful and unsuccessful inside sales organizations.  As a result, I regularly receive requests to talk with and consult both new and existing companies on how to structure a new inside sales organization.  However, this is
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Quantify your Leads to Expand your Sales Pipeline and Increase Sales Velocity: Stretching the Sales Funnel

Companies are spending huge amounts of marketing budget on new and innovative tools, techniques, and systems to generate interest in the form of web leads.  Ironically, those same companies are using antiquated techniques to qualify those leads, wasting much of
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Forbes Article: When It Comes to Inbound Marketing – Time is Definitely of the Essence

A new article featuring InsideSales.com landmark research highlights the importance of responding quickly to hot Inbound Marketing leads Visit Forbes to view the entire article In Summary … Companies like Hubspot are leading the way with Inbound Marketing and the
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ResponseAudit Research – AA-ISP 2012

Since 2007, we at InsideSales.com have published research on the best practices around how and when to respond to marketing-generated leads.  In October 2007, we presented early findings at both the Boston and San Francisco Marketing Sherpa B2B Demand Generation Summits.  Since
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Lead Response Infographic

Inside Sales fundamentally changed with the ground breaking research first released in 2007 revealing best practices to responding to marketing generated leads. The topic has lead to a Harvard Business Review article, Inc. Article, and countless others. It has been downloaded over eighty
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Like Moneyball – Sales Data Wins the Day

In the movie Moneyball the Oakland A’s baseball team was at the bottom of their game. To quote the movie … “There are rich teams, there are poor teams, then there is 50 feet of crap, and then there is us.”
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Optimal Metrics for Lead Generation

Driving performance requires accurate and focused measures of performance.  This is especially the case for account development and lead generation teams.  I have recently been interviewing both InsideSales.com customers and non-customers (predominantly from the B2B High Tech/Services/Telecom industries) to identify the
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