I got asked again today how to talk about InsideSales.com. This question comes up several times a week so I thought it would be good to make is easily accessible in the future.
1. InsideSales.com (IS) was the first company to blend hosted power dialer technology inside a CRM solution. Now we don’t sell much of our own lead management CRM; but we recommend salesforce.com as a much more complete solution instead and we integrate our dialers inside of Salesforce.com.
2. IS sells a power dialer for B2B and complex B2C inside sales, not a predictive dialer for B2C or telemarketing.
3. IS has four main suites of Products: Outbound Dialers, Inbound Call Routing, Lead Management CRM, Intelligent Workflow (automated marketing or lead nurturing) products. These products help respond to leads immediately and consistently to dramatically increase contact and qualification rates.
4. We pioneered and invented Lead Response Management in conjunction with MIT research. This means we built tools to immediately capture leads and respond to them in 8-10 seconds while the person is still by their phone.
5. We work best for companies with lots of web leads and an inside sales or lead generation department.
6. We focus on increasing the qualification of leads from your […]



