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Inside Sales Tips


Sales Secrets: What Turns Your Customers Into Advocates?


Sales Secrets: What Turns Your Customers Into Advocates?

Word-of-mouth leads rock. They’re highly profitable, they close faster, and they have the highest win rate. They’re generally your best leads. So, how do you get more of them? You’ve probably heard the myth that you can’t really generate word-of-mouth referrals. You just have to wow your customers and wait for those golden opportunities to [...]

How to Create Predictable, Scalable Sales Revenue #df13


Sales legend Aaron Ross is at it again. He’s on a mission to eliminate the fatal mistakes that sales leaders make, so they can generate predictable revenue that scales. And he’ll be sharing his message at Dreamforce 2013. The team at InsideSales.com takes every opportunity to learn from this master of inside sales. His advice [...]

How to Measure Outbound Sales Success


Near the end of last year, it dawned on me that my company, AG Salesworks, didn’t have an index to measure the effectiveness of our outbound sales efforts. We had great data; we were meticulously tracking all of our outbound teleprospecting reps’ activity, but we didn’t have a solid benchmark. So, I sat down with [...]

Retaining Sales Reps: Tips To Reduce Sales Turnover


The high turnover rate of inside sales reps is one of the biggest challenges facing the rapidly growing industry. Just when a salesperson becomes effective, he is ready to move on. CEO and founder of InsideSales.com, Dave Elkington, addressed the importance of retaining reps and gave some tips on retention best practices in his presentation, [...]

What is ZMOT and How Does it Affect Inside Sales Teams?


Mick Hollison, new CMO at InsideSales.com, spent some time during the Inside Sales Virtual Summit discussing the changing relationship between sales and marketing. He also focused on how technology is affecting these changes and gave tips on how to take advantage of the current trends.

6 Sales Tools to Increase Productivity


When it comes to increasing sales productivity, the simplest answers are still the best. There are constantly new innovations to sales tools. Today it’s possible to check your CRM, manage relationships with your clients, and organize trip expenses entirely through mobile apps (to learn more about the latest and greatest, read Kelly Liyakasa’s “5 Emerging [...]

Cold Calling Tactics for Inside Sales Reps from the Salesforce User Group


The Salesforce Users Group met in the new Adobe building in Lehi, Utah. During the meeting a lot of information was discussed and traded among Salesforce users. One of those things was the secret to turning a 30 second conversation into 3 minutes. Brandt Page, from Launch Leads, shared how to turn a blow off [...]

Power Dialer Proves Natural Selection Right


Technology is speeding ahead at a break neck speed and all too often we forget to look behind and see the ground we’ve covered. The dialer is one of those technological advances, and a subtle one that’s been ignored. The infamous predictive dialer was one of the early dialers around (and sadly still in use) [...]