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The Demise of Outside Sales: Inside Sales Replacing Old-School Model


MDeverywhere’s sales reps use to spend their days driving from meeting to meeting trying to talk to busy medical professionals. Restricted by geography and drive time, they often attended only a handful of appointments each week. “Our sales reps spent more time driving from Point A to Point B than in meetings, which is where [...]

Inside Sales Professionals: How Far has the Modern Marketer Come? – B2B Magazine Asks


In the March 4, 2013 edition of BtoB, the magazine for marketing strategists, the question was raised by Eloqua Inc., a marketing automation company and customers of InsideSales.com, if marketers were at the level of what they perceived as the “modern marketer”. The results were surprising. The study, “Defining the Modern Marketer: From Ideal to [...]

Inside Sales Reps – 6 Content Pieces Essential for Lead Generation


Have you been struggling with bringing generated leads further down the sales funnel? If you’re wondering what type of content will attract and feed top of funnel leads, we’ve got the list for you. Here are six different types of content, in no particular order, to help bring your prospects further down the funnel and [...]

Inside Sales Reps: Principles of Customer Service – Part 2


In continuing with a previous blog discussing the principles of customer service, this blog highlights the last five principles that can help increase customer satisfaction. Keeping customers satisfied can be difficult, but it doesn’t have to be if you form the right habits. The following principles are ones that InsideSales.com practices with their customers and [...]

How to Start a Successful Inside Sales Career (Part 2)


Now that you’ve gotten a job as a sales professional (as discussed in this previous blog in the series) it’s important to know how to be as successful as you can as an inside sales rep. You’ve completed the onboarding process, you passed all the tests with flying colors, and you’ve got a headset, a [...]

5 Must Read Articles for Inside Sales Professionals


As the inside sales industry continues to grow and expand, keeping up on the current best practices and techniques is extremely important if you want to be getting the most results for your effort. With that being said, below are five articles that supply best practices and tips for inside sales professionals. Take a few [...]

The #1 Way to Increase Sales Revenue – Sales Reps Take Note


I’m a marketer at insidesales.com and I’m hijacking the sales blog today. I’m writing on behalf of marketers everywhere, and I’m calling out sales professionals. The Goal of Inbound Marketers First, let me say that I like my job and I take it seriously. I strongly feel the need to produce more leads for sales. [...]

How to Get Comments: Building an Online Community Through Social Media (Part 1)


How you interact socially online can help or harm you. In this two part blog series I’m going to focus on the method to ask for comment and leave comments in order to build following on your blog. Social media currency (the value we hold for something) is huge, and an important part to the [...]

The Must Have Sales Tool for Managing Smart Lead Response


Have you ever wondered how your sales reps were processing that most valuable of marketing resource – a lead?  Why do so many leads get thrown into the “unresponsive-no contact” category?  Is this a marketing or a sales process problem?  Want to find out? Request a ResponseAudit. This lead response assessment enables a company to [...]

Lead Response Infographic


Inside Sales fundamentally changed with the ground breaking research first released in 2007 revealing best practices to responding to marketing generated leads. The topic has lead to a Harvard Business Review article, Inc. Article, and countless others. It has been downloaded over eighty thousand times, and has initiated the Lead Response Management Industry. The following is an infographic [...]