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Covering topics such as lead management, technology innovation, organizational management and sales best practices, we hope to provide like-minded sales and marketing professionals with the most current news insights into the world of remote selling.

The Insider is sponsored by InsideSales.com, the innovative software company that combines telephony tools, demand generation, and lead response management.

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@TrishBertuzzi The AA-ISP Top 25 Most Influential Inside Sales Professionals in America http://ow.ly/1M2ls #ls10 #in about 23 hours ago via LinkedIn
3 more cool videos from Steve Richards of Vorsight about prospecting – http://bit.ly/cun8OO – these guys are great for inside sales 11:16 AM May 15th via API
Mark Roberge from Hubspot taught about running an Inside Sales team at AA-ISP – pretty awesome – http://bit.ly/9fxMtG (he’s from MIT!) 10:33 AM May 15th via API
Steve Richards from Vorsight – best presentation on using cold calling to get to decision makers – http://bit.ly/9AOtFx 10:00 AM May 15th via API
David Sills from PCHelps gave a great presentation at AA-ISP conference about Best Practices – great speaker 3:24 PM May 14th via API
Congrats to Trish Bertuzzi for lifetime achievement award at AA-ISP conference – she deserves it! – http://bit.ly/cZjSEN 2:49 PM May 14th via API
RT @hubspot SEO Is Evolving: But Relevant Content Is Still King http://bit.ly/dzw5hv 1:45 PM May 14th via TweetMeme
Just added myself to the http://wefollow.com twitter directory under: #provo_ut #salesforce #b2b #leadgeneration #insidesales #leadmanagem 10:27 AM May 14th via WeFollow
One of the best presentations at the AA-ISP show was the Keynote by Mike Damphousse on […]

I first heard of ‘Web 2.0’ from Chris Knudsen and Dave Beisinger, at a vidcast company called 10SpeedMedia.  They were helping us make micromercials to test web video as a new lead generation media.  They told me enough to get me very interested.

As my research about Web 2.0 began on Google in the summer of 2006, I started with Tim O’Reilly’s landmark article ‘What Is Web 2.0’ and expanded from there.  I read Paul Graham and Andrew Keen and dozens of others and was enthralled and amazed at the point and counterpoints surrounding the Web 2.0 buzz.

I wanted to see how all of this related to sales.  I immediately wondered what ‘Sales 2.0’ would look like.  I  knew someone espousing Sales 2.0 would be close behind.

Sure enough.  I soon found that everybody out there had come up with their version of ‘Something 2.0’: Call Center 2.0, Business 2.0, Marketing 2.0 and Small Business 2.0 to name a few.  The common thread was that they all linked back to the disruptive change brought about by the Internet. 

It was August of 2006, I couldn’t find a thing on the web about Sales 2.0.  I bought the domain Sales2-0.com to have a way to communicate our thoughts.

I didn’t […]

Founder of Selling Power Magazine

Gerhard Gschwandtner – Founder of Selling Power Magazine

A friend of mine, Gerhard Gschwandtner, the founder and owner of Selling Power Magazine, just took some time and wrote a post on his blog about when is the best time to call back on leads. 

The post he wrote came from our landmark research study conducted with Dr. James Oldroyd of MIT that was originally presented in October of 2007 at the MarketingSherpa B2B Demand Summit 2007 in both Boston and San Francisco.  This study was the genesis for the new industry called Lead Response Management; a subset of Lead Management that focuses on responding immediately, continually, consistently, and optimally to increase contact and qualification rates of web-based leads.  The interesting information involves the incredible changes in your ability to reach people by calling on the best day of the week, time of the day and most importantly, calling back immediately; as in 5 minutes!

BEST DAY OF WEEK TO CALL

To quickly summarize Dr. Oldroyds research: Tuesday is the worst day to call, while Thursday is best.  In fact, if you call on Thursday you have a 49.7 percent higher chance […]

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