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InsideSales.com Wins 2008 Product of the Year Award from Customer
Interaction Solutions Magazine
PowerDialerTM
for Salesforce.com, part of the InsideSales.com for AppExchange Suite
Honored for Outstanding Innovation
PROVO, UT.—InsideSales.com, the leading provider of dialer technologies
for inside sales or remote sales organizations announced today that PowerDialerTM
for Salesforce.com has received a 2008 Product of the Year Award from
Technology Marketing Corp.’s Customer Interaction Solutions
magazine, which has covered customer relationship management (CRM),
call centers and teleservices since 1982.
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PowerDialer for Salesforce.com is part of the InsideSales.com for AppExchange
Suite, a collection of hosted dialer
telephony, lead generation, and lead management solutions fully integrated
within Salesforce.com, the premier Software-as-a-Service (SaaS) CRM solution.
The PowerDialer for Salesforce.com has been consistently shown to quadruple
the productivity of inside sales professionals and lead generation specialists.
“InsideSales.com’s commitment to quality and excellence and
its software solutions benefit its contact center customers and provide
them with better customer relationships and enhanced ROI,” said
Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer
Interaction Solutions. “For 11 years, our magazine has recognized
companies demonstrating excellence in technological innovation. We’re
pleased to once again honor InsideSales.com.”
Power Dialer technologies are becoming the telephony tool of choice for
B2B companies and B2C companies with complex or high-ticket items since
the FCC legislation and consumer outcries against predictive
dialer technologies.
“The power dialer is specifically designed for sales or lead generation
professionals who sell remotely,” says Ken Krogue, President of
InsideSales.com. “And to be honored as Product of the Year
as the only fully integrated PowerDialer for Salesforce.com has been very
exciting for us.”
The 11th Annual Product of the Year Award winners will be featured in
the January 2009 issue of Customer Interaction Solutions magazine.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has
been the voice of the call/contact center, CRM and teleservices industries.
CIS has helped the industry germinate, grow, mature and prosper
and has served as the leading publication in helping these industries
that have had such a positive impact on the world economy. Through a combination
of outstanding and cutting-edge original editorial, industry voices, in-depth
lab reviews and the recognition of the innovative leaders in management
and technology through our highly valued awards, CIS strives
to continue to be the publication that holds the quality bar high for
the industry. Please visit www.cismag.com.
About InsideSales.com
InsideSales.com was the first hosted lead
management solution with built-in auto dialer
technology. InsideSales.com also pioneered the field of lead
response management (LRM) and gained prominence with joint research
by Kellogg and MIT on the impact of immediate response to leads.
Omniture
beta-tested the integration of the InsideSales.com flagship PowerDialer
product into Salesforce.com, which was soon followed by Dun & Bradstreet,
Infopia and nearly twenty other companies using the product since production
was announced at Dreamforce
‘08. InsideSales.com also announced a voice messaging
tool called JabberDog for Salesforce
and an inbound screen-pop product called ResponsePop
for Salesforce.com. To learn more visit http://www.InsideSales.com.
InsideSales.com Contact:
Ken Krogue
801-853-4070
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