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InsideSales.com Unveils ResponseVoice^TM, the Next Generation in Phone Integrated Web Analytics, enabling Web site Toll Free Response Tracking

InsideSales.com, the leader in Lead Response Management, announces the release of new technology that ties inbound calls from a Web site, to user behavior within Web analytic tracking solutions

Provo, Utah – March 5, 2008 – InsideSales.com, the leader in Lead Response Management, today announced the release of ResponseVoice, a technology enabling analysis of Web-driven phone calls, by linking calls to Web visitor analytics. ResponseVoice, another product within in the InsideSales.com suite, gives marketers visibility and optimization capabilities around Web site visitors that call a companies toll free number displayed on their Web site.

ResponseVoice helps address a Web site lead capture method generally overlooked by Web marketers. It extends InsideSales.com’s response capacities, and offers more tools to marketers to drive more leads and increase lead qualification rates.

“Savvy Web marketers invest heavily in Web analytics solutions to help them track the trail of visitors on their Web site, measuring and tweaking to improve the reactions to specific initiatives as they guide the behavior they desire,” explained Jeff Adcock, Vice President of Strategic Alliance Sales for InsideSales.com, “But the trail disappears the moment a visitor chooses to pick up a phone and dials the phone number listed on the site. ResponseVoice fills this gap in visibility and has an immediate impact on lead conversion”.

ResponseVoice is available with two different modules:

ResponseVoice Analytics: is integrated with a company’s Web site analytics tracking solution. Every phone call driven from a company’s Web site is tracked as a success event within that analytics solution. Behavior tracking and optimization can be preformed to optimize more and better phone calls driving more leads and sales.
ResponseVoice Capture: is integrated with a company’s CRM. As Web site visitors call into a toll free number, ResponseVoice Capture adds or updates the lead’s information in the CRM, adding enriched contact info using reverse lookup data, adding lead Web site visit data, and delivers all information to the sales rep when they receive the call.

“The release of ResponseVoice is significant in that it bridges the gap between online Web analytics and offline call response,” said David Elkington, CEO of InsideSales.com. “It effectively opens up the world of offline response to the power of the Internet. We are thrilled to offer this product and all its benefits to our customers and partners.”

About InsideSales.com
InsideSales.com was the first online lead management CRM with built-in power dialer technology. It provides demand generation solutions with embedded dialers. Their patent-pending lead response management solution gained prominence with the recent research from MIT on the impact of immediate response to leads. These tools include an award-winning immediate response Web form callback (ResponseSwami), autodialers, power dialers, inbound call routing systems, voice broadcasting, and lead nurturing solutions. For more information visit http://www.InsideSales.com.

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InsideSales.com™ is the only provider of on-demand lead management CRM solutions with built in dialers and telephony integration specifically designed for responding quickly and consistently to every lead you receive. We call it Lead Response Management. We make selling through the web and over the phone easy. We tie directly to forms on your website that import your leads directly into the CRM, then we route the lead and check to see if reps are standing by. We then trigger callbacks to your leads in seconds with our power dialer; dramatically increasing the number of contacted and qualified leads you receive. We then help you manage prospects, work deals, and manage customers all out of one system. Our reporting lets you truly analyze from your lead sources all the way to dollars in the house. And with our unique 'pay for what you need' fee structure you never need to make large capital investments for enterprise class systems. You can purchase a user seat, outbound dialer seat and inbound agent seat on a per-agent basis paying only for what you need at one low rate. Sign up for a free trial, start dialing and see how it can increase your sales in 10 days or less.

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