New on-demand technology combines power dialer, hosted lead management, lead generation and immediate response technologies that give automotive dealers a significant edge over competition.
Provo, Utah – May 7, 2008 – InsideSales.com, the pioneer of Lead Response Management (LRM) today announced the release of ResponseDealer, a suite of on-demand technology solutions designed to help automotive dealerships respond immediately to leads and to use the power of dialer and call center technology to increase productivity and lower costs.
This announcement comes only after a full year of testing its capabilities onsite with Jim Click Automotive Group who was recently ranked #40 in the Wards Top 100 Mega-Dealers in the United States (with 2007 revenues of $756 million.) The results of this study are about to be released (see Jim Click Automotive Study Whitepaper).
“We are excited at the results this new technology has already demonstrated,” says Dave Elkington, CEO of InsideSales.com. “Automotive has always been at the forefront of innovation and early adoption of new technologies. Bringing together the power of the Internet, the call center, and on-demand lead response management solutions opens up a new level of capability to automotive dealers.”
ResponseDealer gathers Web leads, inbound calls, and online inquiries from dealer and manufacturer sites and immediately routes them to the highest skilled inside sales representative whose primary job is to respond immediately and invite them to visit the dealership rather than trying to sell them like the usual car salesperson does. This specific strategy proved to be a primary ingredient in the secret sauce developed by Jim Click Automotive Group.
The lead is then entered in the lead management database and the ongoing nurturing process begins. Inbound and outbound call blending, inbound call pop-screens, specific vehicle database information, specific real time reports, analytics, and management dashboards, hosted lead management CRM, and the power dialer and voice messaging capabilities that InsideSales.com is well known for all combine to form a suite of technology in a hosted format that has never been available in one solution.
“Our goal is to offer solutions and processes in a plug-and-play format to the automotive sector,” says Jeff Adcock, Vice President of Strategic Alliance Sales. “With the release of ResponseDealer, and the actual results we have been able to prove through our full year of testing with Jim Click Automotive, we feel we have an offering that will bring a whole new level of sales performance.”
About InsideSales.com
InsideSales.com was the first online lead management CRM with built-in power dialer technology and the pioneer of Lead Response Management solutions that gained prominence with the recent research from MIT on the impact of immediate response to Web generated leads. Its newest product, ResponseDealer, provides automotive lead generation solutions with embedded dialers. These tools include award-winning Web form callback technology, autodialers, power dialers, inbound call routing systems, voice broadcasting, and lead nurturing solutions. For more information, visit http://www.InsideSales.com/ResponseDealer.php.
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