“InsideSales.com is exactly what we were looking for... allowing us to dramatically increase the number of leads a single representative can effectively manage.”

Mark Pardy
Market Analyst
Dun & Bradstreet
Canada

Dun & Bradstreet
Click to call Software
Click to Call Click-to-Call Software
InsideSales.com™ Click-to-Call Software makes dialing easy. Every displayed phone number throughout the on-demand CRM has a link to call. Additionally, all of the telephony 'power tools' are available from the click-to-call, like call recording, voice messaging, etc.
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How Does it Work?
The InsideSales.com Click-to-Dial is the most basic auto-dialer in our suite of dialer solutions. It let's a sales representative click on the link next to any telephone number in the CRM software one number at a time. The dialer makes two phone calls; first it calls you then dials the phone number next to the link and bridges the calls together.

How it Works (1) Click on the phone number anywhere in the CRM

(2) The system calls you.

(3) The system calls the contact and bridges you to them.

Benefits:

  1. Increased Dialing Productivity- The most obvious benefit is the increase in sales and leads that can be generated by automating the dialing process.

  2. Increased Voice Messaging Productivity- You increase the quality and quantity of voice messages you leave. Each pre-recorded message is in your own voice, and can be scripted in content and tone. The Voice Messaging tool lets you select from a library of messages and play them over the phone with a single click, then move on to the next call quickly.

  3. Reporting Visibility- By using the Click-to-Call functionality you activate all of the telephone reporting tools in the InsideSales.com system to track effort, ratios and results.

  4. Quality Control- By standardizing your dialing and voice messaging approach, you optimize your chances for success every time you make another dial.