“InsideSales.com is exactly what we were looking for... allowing us to dramatically increase the number of leads a single representative can effectively manage.”

Mark Pardy
Market Analyst
Dun & Bradstreet
Canada

Dun & Bradstreet
Message Broadcast (JabberDog)
Ratio Dialer Message Broadcast (JabberDog)
Record your own personalized message, then automatically dial and play it to your list of contacts. Once the call is received, your contact can press '1' on the phone keypad to connect back to you, press '2' to have an e-mail template sent, or press '9' to be removed from the list. This comes with the list management tools to be especially effective with customers, members and warm prospects.
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How Does it Work?
Jabberdog had a simple interface accessible from any list of contacts throughout the InsideSales.com solution. From any list, just click 'Start Jabberdog' and your are off and going. The Message Broadcast (JabberDog) work is as follows:

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  1. Record you message you want to play to your list.
  2. Generate a list within the InsideSales.com system.
  3. Click 'Start Jabberdog'.
  4. Assign the campaign a name, a caller ID to be displayed, the message to play, the email template to send, the times to call, and the agents number to connect back to.
  5. Click 'Start'.
  6. Wait for contacts to click 1 to speak with your representatives.

Benefits of using the InsideSales.com Message Broadcast (JabberDog):

  1. Mass Communicate with Ease:- One of the greatest benifits of the InsideSales.com Message Broadcast (JabberDog) solution is that it is a way to contact and communicate in mass with your contacts quickly, effectively, and in a more personalized mannor that email and fax. Because it is a unique method, response rates are higher that other methods.

  2. Optimal Blended Inbound / Outbound Productivity- By using the Inbound / Outbound call blending of the InsideSales.com Message Broadcast (JabberDog) you are able to optimize the productivity of both sales or support reps who are capable of making outbound and recieve the inbound requests from JabberDog. This is a great way to keep inbound reps busy when the inbound calls slow down, or to have outbound reps help with inbound call spikes during busy times!

  3. Reporting Visibility- By using the Ratio Dialer functionality you activate all of the telephone reporting tools in the InsideSales.com system to track effort, ratios and results.

  4. Quality Control- By standardizing your voice messaging approach, you optimize your chances for success every time you make another dial. You also are able to record or monitor calls for quality control and training purposes.