How Does it Work?
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The InsideSales.com Power Dialer is designed to
load a list of leads or contacts to call one at a time. The rep
will hear the phone ring as the system calls each number. This is
far more powerful than Click-to-Dial
or manually dialing because the entire call is optimized with 'power
tools' that automate mundane tasks. Click-to-Call or Click-to-Dial
technology rarely increases productivity, and is usually designed
merely for convenience. |
The Power Dialer makes two phone calls; first it calls you, then dials the
defined phone number on the next record and bridges the calls together.
As long as you don’t hang up your phone receiver it leaves you ‘connected
up’ and immediately patches you in to the next call. If you don’t
make a call for a while it disconnects you and the next call you make it
rings your phone first so you are ‘connected up’. Benefits of Power Dialer Software:
- Dramatically Increased Dialing Productivity- The
most obvious benefit is the increase in sales and leads that can be
generated by automating the dialing process. Many clients report they
are able to do eight hours of work in two or two and a half hours. The
Power Dialer is especially designed for Business to Business applications
where the sales process is more complex and more intelligence must be
provided by the sales rep to navigate to the proper decision maker.
- Increased Voice Messaging Productivity- You increase
the quality and quantity of voice messages you leave. Each pre-recorded
message is in your own voice, and can be scripted in content and tone.
The Voice Messaging tool lets you select from a library of messages
and play them over the phone with a single click, then move on to the
next call quickly.
- Increase Call Fulfillment Productivity- Now you
or your reps can fulfill their promises before they finish the call.
Tasks like leaving a voicemail, sending an email or fax, scheduling
a event (appointment) or a follow up task are one click away.
- Reporting Visibility- By using the Power Dialer functionality
you activate all of the telephone reporting tools in the InsideSales.com
system to track effort, ratios and results.
- Quality Control- By standardizing your dialing and
voice messaging approach, you optimize your chances for success every
time you make another dial. You also are able to record or monitor calls
for quality control and training purposes.
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