“InsideSales.com is exactly what we were looking for... allowing us to dramatically increase the number of leads a single representative can effectively manage.”

Mark Pardy
Market Analyst
Dun & Bradstreet
Canada

Dun & Bradstreet
Thread™ Report Engine and Customer Report Builder by InsideSales.com
Flex-able Inside Sales Reporting

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“Thread™ is our most exciting development in nearly a year,” says David Elkington, CEO of InsideSales.com. “It is a significant challenge to combine the full reporting power of our award winning lead management database with the call and marketing tracking functionality necessary to run an inside sales department. The unique combination of data facilitates advanced analysis and predictive behavioral insight that has never before been available.”


The key is in the Flex-ability of the Report Engine design:



Thread, the new Report Engine and Custom Report Builder by InsideSales.com

Advantages of Thread™

Combines CRM and Call Center Metrics
Convenient Email Delivery
Export to Excel and .PDF formats
Report on Custom Fields
Report across multiple objects
Track metrics, rates, ratios, & trends
Flex environment for extreme functionality
Compelling chart and graph capabilities
Custom Report Builder included
New Report Interface
Will have 15 Standard Reports
Unlimited Custom Reports


Long awaited additions are the time-tracking and employee activity dashboards with real-time trend visibility from compelling chart and graph capabilities. Additionally, the Thread™ user interface has been designed by InsideSales.com’s new creative department using the functionality of the Adobe Flex platform to enable simple visualization of complex data analysis.


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Flex-able Inside Sales Reporting


Thread™ opens up a broad range possibilities of reporting from custom fields and across multiple objects that include Leads, Deals/Opportunities, Cases, Accounts, Employees, and Contacts with its new Report Builder module. Thread™ also facilitates the ability to track lead source and campaign data through the close of the opportunity. This tracking enables revenue source allocation and ROI calculations with a full range of metrics, rates, ratios, and trend analysis.