InsideSales.com's Sales Order Management Suite is fully integrated
with its marketing, customer service, and sales automation solutions,
providing a complete view into order process and management of both quotes
and orders.. By harnessing the power of shared information and advanced
analytics, sales professionals can coordinate with accounting personnel
to ensure a seamless order process.
InsideSales.com's Sales Order Management suite features the following
tools to make your sales order process more effective, streamlined; enhancing
communication between sales processionals, customers and internal operation
personnel:
In order to manage any order process, a system must effectively
capture and manage all product information. Within InsideSales.com
companies can create categories for products enabling ease of identification.
Products can be set up to manage versions, shipping, billing terms
and length, agreements, types, sales channels, pricing and discounts.
The flexibility will account for any type of business, whether you
sell products that need to be delivered or you sell a services that
are billed on varying periods.
Fully integrated into the InsideSales.com Sales Automation
suite, products can be entered during the sales process, and flow
through from a quote to a completed order.
Region/Zone Management
InsideSales.com allows companies to set up sales and order
regions to track where both sales and orders are generated. With
an easy to use interface, system managers can break up the world
into countries, states provinces, cities and created regions. When
any orders are made in the system, the InsideSales.com region/zone
management features track the sales professional that brought on
the customer, customer locations and reseller locations. This allows
you to know who sold your products and services and who has your
products and services.
Each region/zone can have managers assigned and have automated
notifications email mailed to them through the sales and order process.
Pricing Management
InsideSales.com offers a complete product and service pricing
management suite. You can create a price for a product that has
only one price, or multiple tiers of pricing based on volume. The
InsideSales.com's pricing management tools allow you to consolidate
all pricing schedules and assign them multiple products if applicable.
When creating a product, you can assign a pricing schedule, and
make it applicable to a specific region as defined in the Region/Zone
Management section of the system. Thus, when a new order is being
created in the order system, appropriate pricing will be displayed
based on the customers location.
Discount and Promotion Tools
With InsideSales.com discount and promotion tools, you can
created system based discounts and promotions for orders and quotes
that go thorough your order process. These tools help manage special
pricing for customers and promotion and marking funds allocated
back to customers.
Discounts
InsideSales.com discounts are discounts that can be applied
to order based on products. They are created with a rate type (a
dollar amount or a percentage), an amount and the ability allow
customers to request special pricing.
Promotions
InsideSales.com promotions allow you to define a rate that will
be credited back to the customer or reseller. The system then tracks
allocation of those funds towards customers and resellers.
Currency Management
Currency Management easy in InsideSales.com. The flexibility
of the system allows you to add and use any currencies worldwide.
All you need to do is define the way you want it to show on your
invoices and the exchange rate you would like to use.
Additionally, you can create unique remittance information for
every invoice that that is purchased with the specific currency.
That remittance information will appear on the footer of every invoice
that the system generates.
Workflow Management
InsideSales.com's customizable workflow automation engine
helps organizations standardize their workflow to automate sales,
marketing, and service processes for greater operational efficiency,
consistency, and control.
InsideSales.com comes pre configured with default workflow's,
but usually companies implement their own industry practices or
adopt a third-party methodologies. InsideSales.com is completely
configurable, from the activities, to the results and outcomes,
to the actual user interface -- so you can make it your own.
High Custom Configurability
Though you can use InsideSales.com right "off the Web",
companies generally want to customize it to fit their exact business
needs. InsideSales.com is designed to be highly configurable,
from adding custom database fields, to custom user screens, to defining
an unlimited number of your own workflow's and much more.
It's designed to be customized by mouse clicks, not code, which
means even end users can make it their own, from creating custom
dashboards to building their own reports.
Business Reporting
Knowing the exact status of your business at any given point in
time is critical for informed decision making. InsideSales.com's
business report center comes equipped with many robust pre built
reports, but that's just the beginning.
With InsideSales.com's easy to use report wizard, you can
generate additional reports on almost any combination of criteria
you can think of to precisely match your needs. Custom defined database
fields, flexible report logic and an unlimited number of filters
enable you to get to just the information your need.
Analytics
InsideSales.com's analytics helps you mine your data, interpret
information and show underlying trends. You can quickly and easily
create reports and segments, save historical snapshots, compare
data over different time frames and create chart animating that
show business trends.
InsideSales.com's analytics can be also be displayed via
dynamic dashboards, which allow real-time visibility to important
information as a user logs in, via charts, cross-tabs, tables and
reports.
InsideSales.com™
is the only provider of on-demand lead management solutions with built in dialers and telephony integration
specifically designed for responding quickly and consistently to every lead you receive. We call it Lead Response Management. We make selling through the web and over the phone easy. We tie directly to forms on your website that import your leads directly into
your system (we also integrate with Salesforce.com), then we route the lead and check to see if reps are standing by. We then trigger callbacks to your leads in seconds with our power dialer; dramatically increasing the number of contacted and qualified leads you receive. We then help you manage prospects, work deals,
and manage customers all out of one system. Our reporting lets you truly analyze from your lead sources all the way to dollars in the house. And with our unique 'pay for what you need' fee structure you never need to make large capital
investments for enterprise class systems. You can purchase a user seat, outbound dialer seat and inbound agent seat on a per- agent basis
paying only for what you need at one low rate. Sign up for a free trial, start dialing and see how it can increase your sales in 10 days or less. Our marketing software suite is the only complete solution for lead generation marketing, lead management, lead response, and lead nurturing that includes telephony and hosted dialer solutions with email marketing, fax, voice messaging, and web-form callback.