SILICON SLOPES, Utah – May 28, 2014 – Today at IS Accelerate 2014, InsideSales.com, the leading cloud-based sales acceleration technology company, announced that it has acquired iHance, Inc., a software company that provides powerful email tracking and synching technologies to enable sales teams to close transactions more quickly. iHance’s solutions help accelerate the sales cycle by providing visibility into prospect and customer interactions with emails sent from sales teams. This real-time visibility allows sales associates to respond immediately to buying signals, such as downloading an attachment or visiting a company’s website. Terms of the acquisition were not disclosed.
“InsideSales.com will bring the same data-driven approach to sales emails that it has already brought to sales calls through our award-winning PowerDialer™,” said Dave Elkington, InsideSales.com CEO and founder. “The powerful email tracking and integration solutions developed by iHance, and used by over 650 customers, will enhance the growing arsenal of InsideSales.com technologies which accelerate sales for many of the world’s most recognizable brands.”
iHance’s Vision™ and Absolute Automation™ email solutions complement InsideSales.com’s PowerDialer, LocalPresence™ and mCall™ products, rounding out a communications offering as part of a complete sales acceleration platform.
Vision enables sales professionals to know who is interacting with their emails and attachments and visiting their corporate websites in real-time. This valuable and timely feedback enables sales professionals to identify and connect with their most engaged online prospects, and to provide better service to customers. As a result, sales teams can focus on the hottest prospects and take immediate action by reaching out when their solutions are top of mind. Current Vision customers include well-known companies such as Informatica, EVault (a Seagate Company), Medallia, and Dimension Data.
Vision works on all email clients and servers, including Outlook and Gmail. InsideSales.com will offer this premium, enterprise-grade email-tracking solution for $49 per user per month. This price includes the Absolute Automation email synching service.
Absolute Automation effortlessly syncs all email conversations into salesforce.com. It is the top-rated email integration app on the Salesforce AppExchange, with 256 reviews and an average rating of 4.9 stars. Current Absolute Automation customers include Adobe, JB Hunt Transportation, and Intralinks.
Absolute Automation synchronizes email messages with Salesforce from all major email platforms, including Microsoft Outlook (both Windows and Mac editions), Microsoft Exchange, Microsoft Office 365, Lotus Notes, Google Apps, and Google Gmail. Users can sync email from desktops and laptops, as well as from both iOS and Android mobile devices. Absolute Automation offers affordable email integration for just $10 per user per month.
“iHance is excited to join forces with InsideSales.com to accelerate sales through predictive analytics and science,” iHance CEO Christopher da Cunha said. “These patented email solutions not only fill a pressing need for sales reps who perform prospecting, but for quota-carrying inside sales and field sales reps responsible for closing deals. They are also useful tools for professionals who work in customer support, billing and collections, account management and many other business functions.”
Da Cunha will join InsideSales.com as vice president, email solutions. John Hart, iHance CTO, will assume the role of Neuralytics principal architect at InsideSales.com. The rest of iHance’s employees will also join the InsideSales.com team.
About InsideSales.com, Inc.
InsideSales.com offers cloud-based sales acceleration technology. The company provides the sales industry’s first comprehensive sales acceleration platform that creates high-performance sales teams with breakthrough technology including communications for immediate response, gamification for sales motivation, predictive analytics for lead prioritization, and data visualization for an immersive experience with sales data. The American Association of Inside Sales Professionals (AA-ISP) has recognized InsideSales.com as the SaaS provider of the year for four consecutive years. The company has been listed among the fastest growing companies by Inc. and Deloitte and as one of the top 100 private companies by AlwaysOn. InsideSales.com ranks No. 5 in the nation for jobs created in the software industry and No. 72 in the nation for jobs created in all industries by Inc. InsideSales.com has published leading research in the Harvard Business Review and Forbes. The company has been issued or allowed 8 U.S. patents and has 11 patents pending, with several focused on the areas of predictive analytics and machine learning. InsideSales.com enterprise customers include Fidelity, Microsoft, Groupon, McGraw-Hill, Marketo and more. To try the technology, visit InsideSales.com.