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Lead Response Management


How an Empty iPad Box Can Close Your Highest Margin Sales Leads


Send prospects an empty iPad box as part of a mailing campaign.  Leave a note in the box that says, “We know your time is super valuable, but if you’d be willing to come have a conversation with us to solve XYZ problem that you already have, we’ll hand you the iPad that was in [...]

Cold Calling Tactics for Inside Sales Reps from the Salesforce User Group


The Salesforce Users Group met in the new Adobe building in Lehi, Utah. During the meeting a lot of information was discussed and traded among Salesforce users. One of those things was the secret to turning a 30 second conversation into 3 minutes. Brandt Page, from Launch Leads, shared how to turn a blow off [...]

Power Dialer Proves Natural Selection Right


Technology is speeding ahead at a break neck speed and all too often we forget to look behind and see the ground we’ve covered. The dialer is one of those technological advances, and a subtle one that’s been ignored. The infamous predictive dialer was one of the early dialers around (and sadly still in use) [...]

The Seven Rules of Cold Calling


When it comes to cold calling there are certain rules that should always be followed. Many of these rules came into existence due to the Lead Response Management Research Study, a breakthrough report that changed the industry. How quickly you call someone back should be a no brainer, but unfortunately this isn’t always the case. [...]

Inside Sales Reps – 6 Content Pieces Essential for Lead Generation


Have you been struggling with bringing generated leads further down the sales funnel? If you’re wondering what type of content will attract and feed top of funnel leads, we’ve got the list for you. Here are six different types of content, in no particular order, to help bring your prospects further down the funnel and [...]

The 6 Principles of Customer Service


In a recent blog we discussed what it means to keep a customer’s loyalty . But how do you do that? There are some things as sales professionals that we can do to increase customer satisfaction. When it comes to customer service, there are certain principles that need to be followed when working with clients. [...]

The Cycle of Customer Loyalty: 8 Tips to Live By


You know you’re doing something right if you can develop loyal customers. Perhaps the more difficult challenge is maintaining loyal customers. So what’s the key? The first principle of customer loyalty is following the Golden Rule – something we all learned in elementary school. As an additional help, follow this strategy cycle of eight tips [...]

A Reflection on ANUM: Qualifying Leads


I’m sure, if you’re a long time follower of The Sales Insider, that you’ve seen a blog or two on ANUM. Well this is a refresher course on what ANUM is, so buckle your seatbelts and hold on folks. We’ve got a crash course ahead! There are always new ideas popping up in the world [...]

5 Webinars to Help Your Inside Sales Department


Are you looking for a good webinar to help your sales team? Maybe you’re trying to figure out how to sell on social media networks or are looking at hiring a new inside sales executive. Whatever it is you’re trying to do to improve and build your inside sales team, this blog will hopefully point [...]