Within the last few years, there has been a shift in the way sales people are conducting sales. Not only is the majority of sales done remotely over the phone (the inside sales model), but the way lead research and data append is performed has become the new frontier of sales. To further educate the…

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In a recent blog we discussed what it means to keep a customer’s loyalty . But how do you do that? There are some things as sales professionals that we can do to increase customer satisfaction. When it comes to customer service, there are certain principles that need to be followed when working with clients.…

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You think you have it down when it comes to inside sales, but do you know the true essentials to being a stellar inside sales rep? Knowing your company’s products, purpose and mission statement will help you when you first start off as an inside sales rep, but you need more than that. When it…

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Looking into a new year, it’s important to set goals of where you want your business to go over the next 12+ months. That being said, for the inside sales industry specifically, one of the most important goals should be to increase lead contact and qualification. To help with increasing sales contact ratios, we’ve laid out 5…

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(Louie Bernstein is Chief Sales Officer (CSO) for Izenda, an XANT client, a serial entrepreneur, and a consummate, award winning salesman.) Every day at noon I meet with my sales people for 33 minutes. During that time, we either pick one or two sales training lessons, work on deals we are trying to close, tackle communication issues that need addressing…

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There are some questions that simple Q&A searches don’t always provide answers to. To address some of these questions, we’ve compiled a list of common sales FAQs from a variety of sources: our own experience at XANT, sales forums on LinkedIn, and general internet searches. To help answer these questions, we reached out to our…

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